Be in the know about older adult care.
We understand that there's a lot to know in the world of older adult care, and sometimes, all of the questions can feel a little overwhelming. The good news is, we're here to guide you. To help you get started, we've put together a short list of some of the questions we hear every day, and helpful answers to keep you in the know.
+ There are so many choices out there--what makes RiverSpring Health different?
At RiverSpring Health, we help our members, patients, and residents live the fullest lives they can, every day. We provide a full range of care solutions including residential options, care in your home, and care on our beautiful Riverdale campus. To help you and your family get acquainted with our solutions, our fully trained Care Counselors are committed to understanding your unique situation and helping to craft a unique plan of care. And because of our breadth of care solutions, we promise a seamless experience as your situation changes and you move through the landscape of older adult care with us.
+ Can I meet in person with a Care Counselor?
Our Care Counselors are always available to meet with you and your loved ones to discuss your family’s options. In fact, we prefer to get to know you in person. We are also open for tours of our residences during the times listed below. If you would like to schedule a tour outside of these hours, we would be happy to find a time that works best for you.
Sunday: 11AM and 2:30PM
+ I’ve been taking care of my father at home, but I need more support. I don’t know where to start. What do I do?
Let RiverSpring Health be your support system and your guide. We understand that every person and every situation is truly one-of-a-kind, and we strive to create plans of care that holistically and compassionately address your particular needs. We can’t wait to help you and your family begin the journey. Call us to speak with your dedicated Care Counselor today.
+ My mom is in the hospital now, and I don’t know what she needs next. I’m really confused by all of the services out there. How can you help?
We understand that every individual is unique, and we offer many options for transitions out of the hospital. We provide short-term rehab, both in home and on our campus, as well as outpatient services and in-home care. Call us today, and your dedicated Care Counselor will navigate you throughout the entire care journey to tailor a plan that best addresses your situation.
+ My dad needs more help than what he’s currently receiving. How do I get him more help?
With a full range of care solutions, our members, patients and residents often move through the landscape of older adult care with us, from service to service, whether it be moving from independent living to assisted living or returning home after a period of subacute rehab. Our Care Counselors will work with you to understand your situation and provide guidance about next steps in your loved one’s care journey.
+ My mom is living at home and lonely in her apartment. How do I encourage her to be active?
We understand that for older adults who choose to stay at home, it’s often difficult to stay connected to the community. RiverSpring Social Day Care offers a safe and stimulating environment for seniors to socialize, exercise, and receive alternative therapies. We encourage you to call your dedicated Care Counselor today to learn more about RiverSpring Social Day Care.
+ I think my partner may need a nursing home, but I understand there are other options. How do I know what’s best?
While the Hebrew Home at Riverdale is a leader in the world of long-term nursing care, we understand that it’s not the only option for those looking for additional care support. We offer managed long-term care at home for older adults wishing to stay in the place they love. If you’re looking for additional tailored guidance, our Care Management team provides concierge services and guidance for older adults, their families, and caregivers. We encourage you to call your dedicated Care Counselor today to learn more about our full range of care solutions.
+ Do I need a Certified Home Health Agency or a Licensed Home Care Agency?
Depending on your family member’s unique situation and needs while living at home, our Certified Home Health Agency or our Licensed Home Care Agency is here to help. RiverSpring Certified Home Health Agency offers short-term care, helping older adults transition home from their hospital or rehabilitation stay. For older adults who require managed long-term nursing care at home, RiverSpring Licensed Home Care Agency provides services from live-in care to aides and companions. We encourage you to call your dedicated Care Counselor today to learn more.
+ My aunt has Alzheimer's. What kind of options do you have?
Many of our care solutions support older adults living with dementia both in-home and within our nursing home. We offer community night care programs for older adults with dementia-related sleep disorders as well as in-home nursing care solutions. The Greenberg Starr Memory support center at the Hebrew Home at Riverdale is the nation’s first residential memory support center for older adults in the early to moderate stages of Alzheimer’s disease and related dementia. Call your dedicated Care Counselor today to learn more about our full range of care solutions.
+ What types of insurance does RiverSpring Health accept?
RiverSpring Health’s family of care solutions accept a wide variety of payment methods, such as Medicaid and Medicare, personal pay, and a variety of insurance plans. To learn more about your options, please call us today to speak with your dedicated Care Counselor.