Your dedicated and expertly-trained Care Counselor is your guide through our full range of care solutions.
At RiverSpring Health, we consider ourselves great listeners who are fully committed to understanding your unique situation and helping you and your loved ones navigate the landscape of older adult care. Every person and every situation is truly one-of-a-kind, and we strive to create plans of care that holistically and compassionately address your particular needs. We have a simple 4-step process to help make sure you get the right care for you.
Your dedicated care counselor starts with active listening and problem solving to understand your unique situation.
Next, we’ll tailor a plan that best addresses your needs. To help you learn more, we’ll schedule a tour or an in-person meeting.
Once a plan of care is determined, we’ll conduct a personalized clinical assessment wherever is most convenient for you and your family.
As your needs change throughout your time with us, your care counselor will ensure your safe transition home or into another service that is best for your ongoing care.
Meet Our Team
"Whenever I speak to those inquiring about us or while touring them around campus, I make sure to speak to them as though they were my own family. I know that's what needed--I have parents too!"
"I tell everyone I speak with that I understand what they may be going through because I've been there with my own family. I want them to trust me and feel me smiling through the phone!"
Frequently Asked Questions
+ What kinds of care solutions do you offer?
We help clients create unique plans of care, including those looking for care management, those seeking care in their own homes, those who are looking for care within the community, those looking for residential options, and those who need short or long term care.
+ Can I meet in person with a Care Counselor?
Our Care Counselors are always available to meet with you and your loved ones to discuss your family’s options--in fact, we prefer to get to know you in person. We are also open for tours of our residences during the times listed below. If you would like to schedule a tour outside of these hours, we would be happy to find a time that works best for you.
Sunday: 11AM and 2:30PM
+ When are Care Counselors available by phone?
Your dedicated Care Counselor is available to speak with you 24 hours a day, seven days a week. Call us today at 800.56.SENIOR.